> For the complete documentation index, see [llms.txt](https://docs.noports.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.noports.com/troubleshooting.md).

# Copy of Troubleshooting

## TimeoutException: Connection timeout to srvd \<atsign> service

You receive the following error while using NoPorts:

```
TimeoutException: Connection timeout to srvd <atsign> service
```

There are a few possibilities for why this might be happening:

1. The relay atsign (-r in cli) is not running a relay or doesn't exist
2. The device atsign (-t in cli) doesn't exist

## TimeoutException: Daemon feature check timed out

You receive the following error while using NoPorts:

```
TimeoutException: Daemon feature check timed out
```

There are a few possibilities for why this might be happening:

1. There is no device running with device name (-d in cli)
2. You don't have permissions to make this connection to the device

* TODO: permit open / policy
* Replace the \<??> with your details and remember to logout and back into the client so you have`npt`in your PATH.\
  \
  Note: ensure that the sshnpd on the server includes the remote port in their --permit-open/--po rules. If you installed using defaults then you need to edit the `/etc/systemd/system/sshnpd.service` file and add the hosts/ports you want to connect to via npt. \\

  For example:

  `ExecStart=/usr/local/bin/sshnpd -a "$device_atsign" -m "$manager_atsign" -d "$device_name" "$s" "$u" "$v"`

  Would become

  `ExecStart=/usr/local/bin/sshnpd -a "$device_atsign" -m "$manager_atsign" -d "$device_name" "$s" "$u" "$v" --po 127.0.0.1:22,192.168.1.90:445`

  To allow localhost access to SSH and SMB/CIFS access to 192.168.1.90 on port 445. Then run.

  `sudo systemctl daemon-reload`

  `sudo systemctl restart sshnpd.service`

  If you used a non root install (e.g. TMUX) then you will need to make a similar edit to `~/.local/bin/sshnpd.sh` and restart the script\\


---

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